Castle and Cooke Arizona is the premier new home builder in Sierra Vista. We take great pride in the homes that we build and we stand behind those homes with a superior customer service department. Our team cares a great deal about how you feel about your new home and we encourage our customers to contact us with any questions or concerns. If you would like to request warranty service you can download service request forms from the links below.

Castle & Cooke Customer Service

Customer Service Sierra Vista Castle & Cooke Customer Service

Office Hours: Monday through Friday 8 A.M. to 5 P.M.

Phone: 520-378-9344

Fax: 520-378-9525

E-Mail: SVCustomerservice@castlecooke.com

Customer Service Emergency phone numbers. (These numbers should only be used for weekend or after hours emergencies).

Plumbing: 520-227-9559
HVAC: 520-459-5681
Southwest Gas: 1-800-772-4277 (Gas leak or rotten egg odor)

Forms
Service Request | 60 Day Follow Up

Warranty Information

Warranty Information Sierra Vista Warranty Information

  • Appliances Warranty requests for Whirlpool, Maytag and Kitchen Aid appliances should be placed with Whirlpool through the www.whirlpool.com web site.


  • Windows Warranty requests for windows should be placed with Castle and Cooke in the 1st year. All requests after the 1st year should be placed with Milgard Windows www.milgard.com